John Soyring is vice president and the senior executive for the IBM Software Services & Support business unit. The Software Services business unit is a global IBM business. Its mission is to develop and deliver fee-based professional services for sale to IBM Software's customers and business partners. These services assist companies to design, develop and deploy e-business solutions using IBM's set of middleware software products, such as the WebSphere family of products. The Software Services team works cooperatively with IBM Global Services and other global systems integrators. The IBM Software Support mission is to provide global leadership and coordination to the large number of IBM organizations which today provide various forms of technical support to customers and business partners. This includes marketing technical support (such as technical support web sites), pre-sales technical support, critical situation project offices, product warranty support, professional services, and business partner technical support.

John joined IBM during 1976 after being graduated with a bachelors of science degree in electrical engineering from Michigan Technological University. He later completed graduate studies in the fields of computer science, electrical engineering and business administration at the University of Minnesota and State University of New York.

During his career with IBM he has held a variety of technical professional, managerial and executive positions within the company, including: heading IBM's programming centers in Charlotte, North Carolina (for retail banking software) and Austin, Texas (for personal computer software); leading the worldwide OEM sales business for personal computer software; leading the worldwide strategic relations business for personal software; leading the worldwide professional services business for network computing software; and most recently he was vice president of IBM worldwide e-business operating systems solutions.

During the fall of 1998, John was one of twelve expert witnesses selected by the US Justice Department to testify in the United States vs. Microsoft anti-trust case.